Bills are mailed around the 1st of the month and due back on or before the 21st of the month. If the date falls on a weekend or holiday, bills and/or payments will be processed the next business day.

Payment Options

• Automatic Bank Draft: Have your monthly bill taken out automatically from your checking or savings account. Sign up by contacting our office at 309.667.2712 or by completing the Monthly Payment Authorization Form.
• In Person at New Windsor Office: Visit us during office hours or use the 24/7 drop box located on the north side of our building.
• By Phone: Credit and debit card payments accepted by phone at 309.667.2712. A convenience fee of $3.00 will be added to your bill.
• By Mail: New Windsor Telephone Company, 305 S 5th Avenue, PO Box 488, New Windsor, IL 61465
• Online Bill Pay: Click on the Pay Your Bill Online link above or shown on the homepage, Pay Your Bill.

Not Able To Pay On Time?
If you find you are not able to make your payment on time, please contact our office at 309.667.2712. You may be able to avoid having your service disconnected for nonpayment.

Disconnect for Nonpayment
A disconnect notice will be sent prior to the service being disconnected. lf you are unable to make a payment on or before the disconnect date, please contact our office at 309.667.2712. Once the service is disconnected for nonpayment, the full amount needs to be paid before restoring the service and a reconnect fee will be billed.